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About Howland Jones

Who are we?

Created by Managing Director Rebecca Howland (nee Jones) in 1999, Howland Jones remains a privately owned independent company specialising in property sales and residential lettings.

With a corporate management background in the chemical and engineering industries, Rebecca has always had a passion for customer service.

"Providing excellent, memorable customer service has always been a driving force for me. Howland Jones provides the opportunity to build strong relationships with our clients, focusing our energies on delivering and maintaining higher than expected service levels.  I am incredibly fortunate to have a team who also feel passionate about their work standards and impressing our clients.  We aim to ensure our clients remain informed and confident throughout their journey with us, and importantly, that it is a profitable and enjoyable experience.”

In 2017, Rebecca’s husband Jon joined the business, bringing with him a wealth of experience in both the public and private sectors, demonstrating performance growth based on delivering “customer delight”.  Jon and Rebecca work very closely delivering the company’s sales service.

 

We are dedicated and passionate in providing a

                             specialist property service that will earn your loyalty and trust

What do we do?

Sales

We aim to secure your sale within four weeks and to achieve 100% of the asking price.  We do this through:

·         Listening to our sellers and understanding their property goals

·         Providing realistic valuations

·         Knowing what our buyers are really looking for

·         Keeping our investor clients aware of all buy-to-let opportunities

·         Effective, intelligent marketing through:

o   the internet giants

o   our own website

o   our window display

o   For Sale boards

o   regular prospecting calls and email updates to our current database of buyers

·         Advice on presentation

·         Accompanied viewings

·         Truthful and relevant feedback

·        Using our professional, strong, proven negotiating skills

·        Effective progression of your sale through to completion

We accompany all viewings where possible; promoting property to its best advantage has been our business model since we started Howland Jones in 2001 and we believe we will be able to obtain stronger offers and honest feedback from potential purchasers on your behalf.

We’ve built solid relationships with many local solicitors and independent financial advisors.  We can arrange a survey with an independent surveyor for you, particularly useful to cash buyers. 

If you’re looking to build, grow, protect or preserve your investments, we can also introduce you to a wealth management solutions advisor.

We have a good understanding of the removals, packaging and storage markets and can provide you with details for a number of companies offering these services.

Our aim is to be a ‘one-stop-shop’ for you, providing links to all the services you may need to ensure the smooth transition from your property to the next.

Lettings

We aim to introduce professional, referenced tenants to compliant, well-presented homes within two weeks of advertising, achieving high yields and low voids for our landlords.

We do this through:

·         Listening to our landlords and understanding their property goals

·         Providing realistic rental valuations

·         Advising on all compliance matters

·         Effective, intelligent marketing through:

o   the internet giants

o   our own website

o   our window display

o   To Let boards

o   regular prospecting calls and email updates to our current database of tenants

·         Advice on presentation

·         Pre telephone screening our tenants to know exactly what they’re really looking for

·         Accompanied viewings where possible

·         Truthful and relevant feedback

·         Accurate, thorough referencing with uncompromising standards

·         Keeping in regular contact with both landlord and tenant throughout the application process

If we are managing your property for you, you will receive monthly statements of your rent account, regular interim inspection reports, compliance updates and full communication as and where repairs or maintenance issues may arise.  We will also provide professional advice on any matters where you may require support.

We offer five levels of management service to accommodate every type of landlord; from full management with rent guarantee insurance through to full time portfolio landlords requiring just our marketing function.  Because we are an independent letting agent with a modern and fresh approach, we can tailor each of our services to match your exact requirements. 

We chose to become members of ARLA in 2013 and through this membership, we publicly demonstrate our commitment to best practice and provide our clients with peace of mind as their monies are safely insured with Client Money Protection.

Everyone at Howland Jones has a ‘can do’ attitude to their role and takes pride in finding solutions to any given challenge.  We constantly look for ways to improve our service offering and we close our offices every Monday between 9-10am to meet and discuss what worked well the previous week (and how we can do more of it), as well as what challenges we faced (and how we can tweak our processes to improve our service further).

Where are we?

Our offices are based in the village of Measham which sits at the heart of the National Forest in the East Midlands.  We operate within a 20 mile radius of our offices, giving us extensive knowledge of the area. Measham sits on the border of four counties and we are almost equidistant from Derby, Leicester, Nottingham and Birmingham (fabulous for us shopaholics!). We have easy access to two junctions of the M42, making us an ideal location for commuters using the M1, M6, A444 and the A511

Mainline railway stations are present in each of the main cities, as well as at Tamworth, Hinckley and Burton upon Trent. We are just 20 minutes by car from East Midlands Airport, which links to East Midlands Parkway railway station, providing access to London in less than an hour and a half. Birmingham International Airport is about 40 minutes away, linking to the railway station getting you into central London in just over an hour.

One of the largest letting agents in our area, Howland Jones has earned an outstanding reputation within the lettings industry since 2001. Our landlords and tenants continue to recommend us to our future clients.

"Howland Jones has been a huge help and support, pointing us in the right direction and offering advice along the way. A few weeks in and we are about to let our first property, I'm not sure we would have been in the same position without the support of the team at Howland Jones. 5 stars fully deserved."
J Hamilton