A Day in the Life of a Letting Agent

Sun 23 Sep 2018

Name: Fiona Doody

Job Title: Accounts Manager

Started at Howland Jones: May 2012

Q: What first attracted you to working within the Lettings Industry?

A: To work for a local company bringing my knowledge of accounts with me to a busy environment.


Q: Can you give a brief overview of your role at Howland Jones?

A: Maintaining our accounting systems and ensuring all processes are accurate, including our office accounts.


Q: What is main aspect of your role that is the most enjoyable?

A: Resolving issues and having a successful and positive outcome for all involved.


Q: What is the first thing you do once you’re sat at your desk in a morning?

A:  Unpack my drawer for my days use of pens, rulers (short and long), calculator, card machine and note pad whilst my computer is warming up, then a morning cuppa!!


Q: What word / words do you find yourself saying most on a day to day basis?

 A: Tara!


 Q: What helps you to deal with rents in a timely manner?

 A: The streamlined process that is in place.


Q: If you had to describe a career within the lettings industry in one word or phrase what would it be?

 A: A life in lettings is like a box of chocolates, every chocolate is different and every day is like unwrapping the wrapper to find out what is inside!



"We rented a 2 bed flat through Howland Jones for 3 and a half years and from the start to the end of our time, the service from Howland Jones was brilliant. Quick to get us in to the flat, always promptly met our expectations when we required assistance with repairs, contract renewals etc. I give them the highest recommendation, and probably would of tried to stay in another one of their properties if I had not relocated overseas!"
A Freitas